Terms and conditions – Last Updated: 01/03/2025
Welcome to Dear Stranger Wear! By accessing or using our website (http://dearstranger-wear.com), you agree to be bound by these Terms & Conditions. Please read them carefully before using our site or making a purchase.
General Use
- By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
- You agree not to use our website for any illegal or unauthorized purposes.
- We reserve the right to modify these Terms & Conditions at any time. Continued use of the site implies acceptance of any changes.
Products & Orders
- All products displayed on our website are subject to availability.
- We strive to provide accurate product descriptions, but we do not guarantee that all information, including pricing and availability, is error-free.
- We reserve the right to refuse or cancel orders due to errors, suspected fraud, or policy violations.
Payments
- Payments are securely processed via Stripe. We do not store your credit card details.
- Prices are listed in Euros (€), and applicable taxes and shipping fees will be displayed at checkout.
- Promotional codes and discounts cannot be combined unless explicitly stated.
Returns & Refunds
- Our Refund and Return Policy outlines the conditions under which returns and refunds are accepted.
- Only the product price will be refunded; shipping fees are non-refundable.
Donations & Social Impact
- 5% of our profits are donated to reputable mental health organisations each month.
- Customers can also make direct donations, which are passed in full to the chosen mental health organisations.
- Customers can also make direct donations to Dear Stranger Wear to support our work and help us continue running this website.
Intellectual Property
- All content on this website, including logos, text, and graphics, is the property of Dear Stranger Wear and may not be copied or used without permission.
External Links & Third-Party Services
- Our website may contain links to third-party websites (e.g., Amazon, blog resources, donation platforms). We are not responsible for their content or privacy policies.
- We use Kit for newsletter management. You can unsubscribe at any time using the link in the email footer.
Limitation of Liability
- Dear Stranger Wear is not responsible for any damages arising from the use of our website, products, or services.
- We are not liable for delays in product deliveries caused by external factors such as shipping carrier disruptions or force majeure events.
Governing Law
These Terms & Conditions are governed by the laws of France. Any disputes shall be resolved in the courts of France.
Contact Us
For any questions regarding these Terms & Conditions, you can reach us at hello@dearstranger-wear.com or through our contact page.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.